2 Fellas Moving Company
🔧 Home Services · Phoenix
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Company vehicle failed to yield to faster traffic on the highway.
Movers arrived early and refused to wait for the scheduled time.
The business fails to answer phone calls or return messages.
The company charges excessive fees for short distance moving services.
Business reply on Google
We were very disheartened to read your review. We agree that the costs of moving items from one home to another can seem a bit overwhelming. However, we hope that after reading this, you will understand that there is much more involved in moving than just picking things up and setting them down somewhere else. Our company carries liability and automobile insurance, has equipment fees such as the trucks we use, and we actually pay our employees a fair wage. Sure, it costs a bit more when people have a several-mile move. Yet, the quoted price is not only standard in the industry, but also ensures that you are working with professionals who take care of your items. We would like the opportunity to come to a resolution. Please contact us. Thank you so much.
Company failed to show up and attempted to overcharge for services.
Movers destroyed furniture and charged double the original quote
Final moving costs exceeded the initial quoted price estimate.
Movers damaged property and failed to secure items during transport.
Business reply on Google
Really sorry Brent, I really had no problem compensating you on what we both felt was fair. I should have reached out after the refund. We made some quick changes the day of your move due to a Covid scare and unfortunately your move did feel the effects of those changes. Theres no excuse, the guys should have been better prepared for your move. Please let me know if there's anything else we can do.