🚗 Auto & Repair · Los Angeles
total experiences
replied on google
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Poor repairs caused permanent damage and property destruction at the customer's home.
Mechanic failed to complete repairs and left vehicle in unsafe condition
Mechanic failed to repair electrical system leaving vehicle unable to start
mechanic allegedly stole tools and vehicle parts to extort money
mechanic demanded extra payment after removing parts without completing the repair
Mechanic caused vehicle damage and failed to complete repairs properly.
mechanic failed to perform repairs and discarded parts receipts
Mechanic took payment for parts and services but failed to perform.
Business reply on Google
First of all I called Napa and you never placed an order - “There is no order under that name”. Secondly there was a huge outage amongst everyone, hence why your messages weren’t being received. Had you had patience and waited it out instead of coming to my house address to find me (which is incredibly inappropriate and weird) you would have figured that out. Good luck is all I have to say.
Mobile mechanic overcharged for service and refused to provide a refund.
Business reply on Google
Tire plugs are only a temporary solution and should only be used for emergencies (like being stranded just to get home). I explained this when I did the work. Out of courtesy I offered to replug it if you could get to me, but no I was not going to drive 60 miles out of my way to do another plug - for free; gas is not cheap.
Mechanic took payment and parts without performing repairs