30 Brunch House
🍽️ Restaurants · Rowlett
Between really bad and never again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
disorganized staff, long wait times, and poor food quality
Excessive noise levels and inattentive table service during breakfast.
missing utensils for water and coffee
Overpriced breakfast items and incorrect charges on the final bill.
The food quality was poor and overpriced for the value.
Long wait time for food and poor service from staff.
Business reply on Google
Hello! Thank you for taking the time to share your experience. We’re truly sorry to hear about the long wait and the lack of communication during your visit. That’s not the level of service we strive to provide, and your feedback is very important to us. We understand how frustrating it must have been to wait that long without updates, and we’ll be addressing this with our team to ensure better communication and timeliness moving forward. We were unfortunately understaffed that day, but that’s no excuse — you deserve better service regardless of our circumstances. We hope you might consider giving us another chance in the future so we can provide the experience you expected and deserve. Please feel free to reach out to us directly. We’d appreciate the opportunity to make things right.
The food served was cold and poorly prepared.
Slow service, missing items, and unresponsive management.
Poor food quality, incorrect preparation, and low temperature of served items.
customers were ignored by staff and never received service
Incorrect food orders and website location confusion caused multiple service issues.
excessive wait time for food and lack of staff organization
Incomplete order and incorrect charges for condiments.
The restaurant provides poor service and bland food.
The food quality was poor and lacked flavor.
The restaurant had an hour long wait for food service.
waiter refused to provide coffee refills
Poor food quality and uncomfortable seating arrangements.
The restaurant consistently fails to follow specific dietary order instructions.
The food was overcooked, cold, and poor quality.