614 Nail Bar
💅 Beauty & Spa · Columbus
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
The pedicure service provided was of poor quality.
Nails fell off prematurely after paying for a full set.
Unexpected high pricing and unprofessional staff behavior during service
Business reply on Google
Thank you for your review, as we do take in count to train and ensure we have proper training. Looks like you had came on Saturday at 4pm while we ended our work day with celebrating of Cinco de Mayo for our clients and asked before shutting down the machine for last call for all that are 21+. My apologies that you were busy with something else and did not hear us. Please don’t assume that anyone was drunk. Your toes were properly manicured with a full gel polish pedicure ($60) plus a full set of acrylics on all 10 toes ($65) plus French ($10) addition to all that tax. And you’re correct we offer 5% discount for cash. These are our pricing and as for your better and cheaper salon you have been too, you should keep going back there and don’t hop around. Thank you for your feedback.
Customer overcharged for a manicure compared to previous visits.
Business reply on Google
Hi Kala, I am sadden you feel this way. As our pricing for French dip starts at 62 and the reason why you had been charge an extra 5 was bc it was a deep V line. (Custom/Nail Art) please note in ohio there is also tax.
Nail polish color was incorrect and the dip manicure chipped quickly.
Nail technician caused physical injury to toes during pedicure service.
Business reply on Google
Hi Allyson, as you stated you have been to our salon before therefore I would’ve appreciated the feedback in person and not behind a computer when your unhappy. As we strive to better our staff and salon, we do appreciate and will let our staff know.
Business closed early and refused service to a customer.
Business reply on Google
We apologize as our hours have changed for the winter and we are currently only open until 6PM. Our updates have not listed due to the timing needed of it being changed through different online sites.
Gel manicure chipped within a week and salon offered no fix.
Business reply on Google
Brittany, we appreciate your review. I also would like to state that we did have an opening available and unfortunately you could not make it work. I also try to call you 3 times when a few slots became open during the day due to cancellations. No call was returned, and we would’ve loved to help you come the following days with more availability. You had refused the service, please keep in mind that I tried to be accommodating as I could’ve to fix the problem.
Gel manicure chipped within two days and was overpriced.
Business reply on Google
Thank you for your feedback as we strive to do our best for our clients. We would have gladly fixed your chips, had we known there was a problem brought to our attention.
Nail service was slow and the dipping application was poor quality.
Business reply on Google
Thank you for your review as we strive to always have our clients leaving happy and satisfied, feedback is always helpful for our trainings. We would have loved to help you with your nails if I had known you were unhappy with the results
Gel manicure had a lumpy finish and peeled quickly.
Business reply on Google
Michelle, thank for your input as we will only strive to provide quality service for all our clients and will team build off your review on us. I would love to have helped fixed this problem through an email if something had gone wrong for your nails. We however did just hire in a new tech from a previous salon and was her first day when you came that day. My apologies if she had seem to be figuring out where to go on her first day at work and threw you off.