63rd Nails
💅 Beauty & Spa · Chicago
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Technician provided poor service, rude attitude, and low quality nail work.
Staff hung up on customer requesting compensation for faulty lash application.
Nail technician caused physical injury and pain during service
Gel polish peeled off shortly after application and staff lacked pricing knowledge.
poor quality gel nail application with uneven shapes and gaps
Nails broke prematurely after being forced to purchase a new set.
Staff rushed service and questioned payment status after checkout.
The business has poor organization and customer service.
Nail technician caused cuticle injuries and provided poor quality manicure.
poor quality nail service requiring a redo
Poor quality lash and eyebrow services with difficult removal process
Customer denied service and experienced physical injury during lash application.
Staff refused service and provided rushed, inattentive nail care.
Staff were rude and the salon environment was disorganized
Poor acrylic application, uneven shaping, and physical pain after service.
The business was closed despite online hours stating it was open.
The business closed earlier than the posted operating hours.
Business reply on Google
We’d like to apologize for the not so good experience you had on your last visit. I can ensure you and our customers that this is not usually happen here at our salon. As you said, our salon is conveniently located near you and if you change your mind to give us another try, please let me know and I will make sure you leaving here satisfied.
Unsolicited marketing messages sent to customer phone number
Customer left after waiting while a later arrival was served first.
Poor nail quality causing physical pain and inconsistent pricing practices.