7-Eleven

7-Eleven

🎬 Entertainment · 10811 Webb Chapel Rd · Dallas

NeverAbsolutely not. I’d never go back, buy again, or use them again.
17

total experiences

71%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCleanliness & HygieneFrom Google Reviews
29 days ago

Unsanitary restrooms and expired food products sold at this location.

NeverCustomer ServiceFrom Google Reviews
Jul 15, 2026

Broken gas pumps and security concerns regarding loitering individuals.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

NeverBilling & ChargesFrom Google Reviews
Jun 3, 2025

The store charged a higher price than the marked shelf price.

Business reply on Google

Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?

NeverBilling & ChargesFrom Google Reviews
Apr 7, 2025

The cashier attempted to double charge for a single item.

Business reply on Google

Thank you for the rating. Kindly let us know what your local 7-Eleven store could do to improve and earn 5 stars. You could write to us at bit.ly/711Reviews to tell us about your experience.

NeverStaff BehaviorFrom Google Reviews
Dec 2, 2024

Store manager threatened customer with physical violence and made discriminatory remarks.

Business reply on Google

Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?

NeverTechnical IssueFrom Google Reviews
Nov 14, 2024

gas pumps are unreliable for credit card payments

Business reply on Google

Your local 7-Eleven store appreciates the rating and would like to know more about how it can deliver a 5-star experience. Please write us at bit.ly/711Reviews with more detail and we will be sure to make it available to the store.

NeverCustomer ServiceFrom Google Reviews
Jul 24, 2024

Store hours listed online do not match actual operating hours

NeverTechnical IssueFrom Google Reviews
Mar 4, 2024

Equipment is broken and maintenance supplies are not replenished.

Business reply on Google

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

NeverCustomer ServiceFrom Google Reviews
Jan 27, 2024

Employees closed the store during business hours to sit in car

Business reply on Google

Your local 7-Eleven store would like to look further into your comments. Please send us a note at bit.ly/711Reviews so that your local 7-Eleven store can follow up.

NeverMisleading & FraudFrom Google Reviews
Aug 31, 2023

Cashier attempted to shortchange the customer during a transaction.

Business reply on Google

To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!

NeverCustomer ServiceFrom Google Reviews
Jul 10, 2023

The store is not open 24 hours as advertised.

Business reply on Google

That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?

NeverStaff BehaviorFrom Google Reviews
Mar 4, 2023

Staff member displayed poor customer service and impatience with customers.

Business reply on Google

Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to bit.ly/711Reviews.

NeverCustomer ServiceFrom Google Reviews
Aug 21, 2022

The store failed to open at the scheduled time.

Business reply on Google

To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!

NeverTechnical IssueFrom Google Reviews
Nov 14, 2021

Only one fuel pump is operational at the location.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

NeverCustomer ServiceFrom Google Reviews
Mar 29, 2019

Coffee station supplies are consistently out of stock

NeverStaff BehaviorFrom Google Reviews
Mar 24, 2018

staff refused to honor loyalty points for a free coffee

NeverStaff BehaviorFrom Google Reviews
May 14, 2016

Cashier was distracted by phone and failed to bag items.