A-1 Automotive & Repair
🚗 Auto & Repair · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff unable to assist without the manager present
Business charged for repairs but failed to fix the engine issue
mechanic manipulated customer into selling vehicle under false pretenses
The vehicle issue remained unresolved and the shop failed to communicate.
Mechanic misaligned timing belt and provided poor customer service
Staff refused to accept emailed proof of insurance for inspection.
Business reply on Google
Hi Karen, I think you got the wrong A1. We don't do inspections or give inspection stickers. Thank you
Mechanic provided an incorrect diagnosis for a vehicle pulley noise.
Staff were rude and the service was not on time.
Mechanic caused interior damage and failed to complete repairs on time.
Shop used water instead of coolant causing vehicle breakdown
Customer alleges being overcharged and deceived by a staff member.