A&C Brothers Moving & Storage
🔧 Home Services · Phoenix
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff unprofessionalism, poor packing, and theft of a laptop.
Valuable family heirlooms went missing during the moving process.
Business reply on Google
We do apologize however we do not transport any high end heirlooms without full disclosure and a full itemized inventory which we ask at the beginning of the move, We do not show any inventory of high value heirlooms. A&C Brothers Moving
Movers extorted extra payment and damaged furniture during a short move.
Business reply on Google
Your total moving cost was $600.00 which your boyfriend paid for, since you did not want to pay for the service. This is the amount that was agreed upon, we have a signed moving contract. The Bedroom set came from a 4000 sq ft home. The bedroom set was oversized and did not fit in your small apartment, did not go in through the front door. You then asked to swap the furniture with furniture from your boyfriends home which you said was located in Peoria, We told you there would be an additional cost with an hourly rate of $139 per hour. You became very aggressive so we had not choice but to drop off your items. We took pictures of the bedroom set which had existing damage. We sent you the pictures and notified you of this prior to picking up the items. We have everything documented including the police report which saw no wrong doing on our part. A&C Brothers Moving
movers withheld property and demanded additional payment after the move
Movers damaged furniture, overcharged for breaks, and exhibited unprofessional…
Final bill significantly exceeded the initial quote due to hidden fees
Slow moving service, damaged furniture, and inaccessible claims process.
Movers failed to arrive and company provided poor communication
movers arrived late, failed to complete job, and overcharged the customer
Company damaged property and failed to provide promised insurance compensation.
Company charged unexpected travel and gas fees for short distance.
Movers were intoxicated and caused property damage during the move.
Movers arrived late and intentionally delayed work to increase final costs.
Company failed to provide moving services and delayed processing the deposit refund.
Company provided deceptive quotes and failed to provide promised moving services.
Movers damaged property, overcharged, and refused to release belongings.
Company provided dishonest storage services and damaged or lost customer belongings.
furniture damaged during move and failure to provide claim forms
Company damaged furniture and overcharged the customer.
Movers arrived late, were disrespectful, and left property in a mess.