A2B Movers San Jose
🔧 Home Services · San Jose
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Movers damaged property, requested extra tips, and placed boxes incorrectly.
Damaged items, excessive move duration, and coerced review practices.
Final costs exceeded the original price quote provided.
movers worked slowly and sat on furniture in dirty clothes
movers caused significant property damage and offered inadequate compensation
Staff pressured customer for excessive tips and forced a positive review.
Movers were slow, damaged property, and handled payment unprofessionally.
movers caused property damage and exhibited unprofessional behavior
Valuable jewelry and personal items were lost during the move.
movers pressured the customer to write a positive review
Subcontractors caused property damage and improper loading resulting in extra shipping…
Business reply on Google
We sincerely apologize for the issues you've encountered, Dee. Your experience is not reflective of our standards, and we understand the frustration this has caused. We appreciate your feedback and will address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention.
movers were inefficient and took excessive time to load items
Business reply on Google
We're truly sorry to hear about your unsatisfactory experience during your second move with us, L. E. We strive to provide excellent service and take all feedback seriously. Rest assured that we're investigating this matter and we promise to do better. We hope you'll give A2B Movers another opportunity to meet your expectations. Thank you again for bringing this to our attention.
Movers were slow, unprofessional, and damaged personal property.
Business reply on Google
I'm really sorry to hear about the experience you had with us, Jaspreet. It should not have happened. We understand your frustration with the move and the inconvenience it may have caused you. Rest assured that we take your feedback seriously, and we will look into the matters you've raised. We are committed to improving our services based on our client's feedback. Thanks for bringing this to our attention.
Movers damaged property, performed poor reassembly, and demanded an aggressive tip.
Business reply on Google
We're really sorry to hear that your experience didn't match your expectations, Dan. We normally pride ourselves on our high standards and we regret that we missed the mark this time. We appreciate your feedback and will address it internally to ensure better quality and service. Please don't hesitate to reach out if you require any more assistance.
Significant delivery delays and poor coordination of moving staff
Business reply on Google
Thank you for your positive review, Sheila! We're thrilled to hear Nikita's team provided an efficient and quick moving service for you. Your appreciation encourages us to continue providing top-notch service.
Movers aggressively solicited an excessive tip after the service.
Business reply on Google
Thank you for your positive feedback, Razn! We are glad to hear Tim and Nik were able to make your move a smooth and efficient experience. We look forward to serving you again in the future.
Inaccurate pricing quotes and unexpected delivery delays during a long-distance move.
Business reply on Google
Hi, Rose, please accept our apologies for the confusion and inconvenience connected to your move. We understand that you are not satisfied with the services provided, and would like to do our best to rectify the situation. Please call us at 408-831-3682 to discuss it further. Best regards, A2B Movers.
Inconsistent pricing quotes provided by different company representatives.
Business reply on Google
Hi, D, thank you for your feedback on your move. Please, allow us to apologize for the confusion, I understand that quoting may be a bit unclear - on our website we have standard rates, however prices also depend on your preferred move date and other details that are specific to each move. Please, contact us directly at 408-831-3682 to discuss it further, we would liek to resolve any unclear moments and ensure you are completely satisfied with our services. Best regards, A2B Movers.
One thousand dollars worth of personal property is missing after move.
two boxes of personal belongings were lost during the move