AA Rental of Dallas
🚙 Rental Cars · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff members are unhelpful and have poor communication skills.
Staff provided incorrect information regarding trailer towing requirements.
The manager lacks customer service skills and appreciation for customers.
Equipment was in poor condition and customer was overcharged for repairs.
Staff member was rude and hateful to the customer
The business charged a higher price than the initial quote.
Staff treated the customer with suspicion and refused service.
The business failed to return the equipment rental deposit.
Business reply on Google
Stiven, As policy we do not keep deposits, unless there is damage or late fees. Please call 972-247-9688. Store Manager Fred Spielhagen
Purchased vehicle required immediate and expensive mechanical repairs.
Business reply on Google
Sir, we do not sell cars. You have us confused with Auto Plaza. They are on the same property as us but are not affiliated with AA Rental. Thanks!
The business provided poor customer service and wasted the customer's time.
The company fails to properly inspect equipment before rental.
rental truck provided with faulty brakes requiring expensive repairs
Rented floor scrubber equipment was damaged and non-functional.
The business rents broken equipment and engages in fraudulent billing practices.
The business cancelled the reservation and closed before the customer arrived.
Business confirmed equipment availability but did not have it in stock.
The business provided poor customer service.