Ability360 Sports & Fitness Center

🏋️ Fitness & Gyms · Phoenix

Nope to NeverBetween really bad and never again.
9

total experiences

22%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NoCustomer ServiceFrom Google Reviews
Jul 17, 2025

Lack of staff empathy and insufficient support for intellectual recovery.

NopeCleanliness & HygieneFrom Google Reviews
Jun 9, 2022

spider web found on furniture in the facility

Business reply on Google

Hello, Vanessa, Thank you for informing us. We will take care if it. Was this at the Sports & Fitness Center or at the Ability360 Center main office?

NeverCustomer ServiceFrom Google Reviews
Dec 23, 2019

staff failed to follow up on requested services after initial intake

Business reply on Google

Mr Phillips, it’s unfortunate that you did not have a positive experience with our program to assist people with employment. Our employment program it’s not part of the Sports & Fitness Center so while we respect your right to give Ability360 a one star review, it should be noted that seemingly your opinion does not pertain to the sports center. If you provide us with some contact information we would be happy to have somebody from the employment department contact you. Hi this is from Ability360 , so sorry you were disappointed with our employment services. Our records show that you contacted us for a new career. That is not something Ability360 Employment Services can assist with. Our records also show you were given resources. If there is anything else, please feel free to contact us.

NopeCustomer ServiceFrom Google Reviews
Oct 20, 2019

Facility doors were locked despite a scheduled meeting.

NeverCustomer ServiceFrom Google Reviews
Jan 21, 2019

Staff assigned inappropriate exercises causing physical injury to the customer.

NeverCustomer ServiceFrom Google Reviews
Aug 14, 2018

Staff refused to provide assistance to a disabled individual

NeverStaff BehaviorFrom Google Reviews
Jul 18, 2018

Staff displayed unprofessional and unwelcoming behavior toward visitors with disabilities.

NoCleanliness & HygieneFrom Google Reviews
Jun 10, 2018

broken shower facilities and non-functional stall in the men's locker room

NeverCustomer ServiceFrom Google Reviews
May 8, 2017

Excessive music volume and unresponsive phone lines prevent gym membership.