AC Hotel Phoenix North Norterra
🏨 Hotels & Travel · Phoenix
Really bad. I’d tell people to avoid it.total experiences
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Most reported issues
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Experiences
room infested with ants and persistent noise issues
Room had loud air conditioning and presence of insects
Strong marijuana odor present at the hotel main entrance.
The breakfast buffet quality and variety have significantly declined.
inconvenient parking fee and requirement to display a physical pass
Staff prematurely checked guest out despite late checkout arrangement.
Long wait time for hotel check-in due to understaffing
Front desk staff harassed guest over reservation name discrepancy.
Hotel failed to honor agreed billing adjustment and provided unclean room.
Loud landscaping equipment noise disturbed guest sleep early in the morning.
The hotel room was dirty with hair found in the bedding.
Housekeeping entered the room without permission despite a late checkout arrangement.
Long wait times and poor service during breakfast.
Staff entered the room without knocking or announcing their presence.