Access Self Storage And Truck Rental
🧰 Other Services · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Billing issues and safety concerns regarding unauthorized individuals on the premises.
Poor customer service following a change in local management.
Storage unit is infested with rats and lacks basic utilities.
Storage unit was broken into and management failed to notify customer.
Management changed rules without notice and is unreachable.
customer unable to reach staff for storage unit information
Business failed to cancel auto-payment despite prior agreement and notes.
Facility flooding damaged property and staff exhibited unprofessional and intimidating…
inconsistent billing practices and poor communication regarding move-out charges
Customer threatened with a weapon and faced unauthorized billing and lockout.
Customer was overcharged for storage despite being promised a prorated rate.
Unexpected high storage fees and restricted access to personal property.