Action Urgent Care

office failed to process insurance claim for emergency visit

Business failed to bill insurance and ignored customer inquiries.

Inadequate medical evaluation and failure to provide accurate patient records

Urgent care staff failed to diagnose a serious eye condition

Unexpected high medical costs despite insurance coverage assurances

unexpected medical bill received after verbal confirmation of insurance coverage

Patient charged for services promised to be covered by insurance.

Business refused to submit insurance claim and overcharged customer's bank card.

Medical provider was dismissive and failed to listen to patient concerns.

Incorrect multiple billing charges and medical misdiagnosis of strep throat.

medical staff dismissed injury and withheld x-ray results for payment

Clinic required out-of-pocket payment despite insurance coverage and in-network status.

Staff refused to provide virtual care for a documented injury.

Inaccurate pricing quotes and ineffective medical service provided by staff.

Patient charged a co-pay to receive negative flu test results.

The business continues to send incorrect invoices after insurance payment.

Urgent care failed to send prescription and ignored follow-up calls.

Long wait times and unsuccessful blood draw attempts by staff.

Inaccurate medical records and billing for procedures not performed.

Patient experienced excessive wait time despite having a scheduled appointment.