Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Urgent care failed to provide necessary x-ray services for injury.
Business reply on Google
Hello, As much as we dislike seeing negative reviews, we appreciate you updating us about your experience. It is certainly not the experience we pride ourselves on. We have searched for your name in our system, but couldn’t find anything. Please email us at [email protected] with the best number to reach you at. Thank you!
Urgent care facility lacked promised xray services and wasted patient time
Long wait time and unprofessional front desk staff behavior.
Business reply on Google
Hi Michael, As much as we dislike seeing negative reviews, we appreciate you updating us about your experience. It is certainly not the experience we pride ourselves on. We have searched for your name in our system, but couldn’t find anything. Please email us at [email protected] with the best number to reach you at. Thank you!
facility requires unnecessary follow-up appointments to access medical test results
High charge for a brief medical consultation that provided no treatment.
Facility failed to disclose out-of-network status before providing medical services.
Unresolved billing dispute lasting for one year
The clinic demanded an upfront deductible payment instead of a copay.
Staff refused to accept standard co-pay and demanded higher upfront payment.
Long wait times, rude staff, and high costs at urgent care.
The clinic engages in incorrect billing and delayed refund processing.
Staff provided incorrect pharmacy information and pushed unnecessary medical tests.
Inaccurate medical diagnosis and long wait times despite having an appointment.
Provider failed to complete necessary prior authorization for prescribed medication.
Provider gave medically inaccurate and potentially harmful advice regarding Covid-19.
staff failed to provide medical assessment or treatment for severe pain
unexpected no-show fee charged for an optional follow-up appointment
Long wait time followed by unprofessional and unhelpful doctor interaction
App programming bugs caused check-in delays and lack of Wi-Fi.
Misdiagnosis of spider bite and incorrect billing charges