Action Urgent Care

Staff incorrectly charged copay and refused to correct the billing error.

Doctor displayed poor bedside manner and provided dismissive medical care.

excessive wait times for appointments and virtual consultations

Unnecessary medical testing and excessive billing for ineffective care.

unresolved billing reimbursement issues and poor administrative communication

Staff failed to provide medical attention for a patient with high blood pressure.

The business failed to resolve an incorrect billing issue after multiple contacts.

Staff failed to provide medical treatment or send the required prescription.

Incorrect lab testing and unresolved billing dispute for a no-show fee.

Business failed to notify patient of out-of-network insurance status change.

Incorrect billing coding and lack of follow-up on payment resolution.

Provider filed insurance claim as out-of-network without prior notification.

The clinic billed a follow-up call as a second visit.

Staff member yelled at patients regarding closing time.

The facility charged additional fees despite promising all-inclusive coverage.

Doctor prescribed expensive medication without informing patient of the high cost.

The facility issued an incorrect charge and delayed the refund process.

The business failed to refund repeated overcharges despite insurance verification.

Incompetent medical provider gave dangerous advice and lacked professional knowledge.

Patient charged excessive fee despite receiving no medical services.