Action Urgent Care

Action Urgent Care

🩺 Health & Wellness · 670 River Oaks Pkwy # H · San Jose

NeverAbsolutely not. I’d never go back, buy again, or use them again.
23

total experiences

4%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverBilling & ChargesFrom Google Reviews
Jun 28, 2026

unexpected medical charges and failure to diagnose patient condition

NeverCustomer ServiceFrom Google Reviews
Jun 6, 2026

Staff failed to successfully draw blood after three attempts.

NeverTechnical IssueFrom Google Reviews
Jun 5, 2026

Incorrect ECG reading led to unnecessary emergency room visit

NeverBilling & ChargesFrom Google Reviews
Jun 2, 2026

Office failed to verify insurance coverage prior to the appointment.

NeverBilling & ChargesFrom Google Reviews
May 28, 2026

The business charged unnecessary fees for follow-up results and ignored complaints.

NeverCustomer ServiceFrom Google Reviews
May 14, 2026

Nurse used cold water for ear cleaning causing severe vertigo

NeverStaff BehaviorFrom Google Reviews
Jan 7, 2026

Front desk staff was rude and uninterested during the visit.

NeverCustomer ServiceFrom Google Reviews
Jan 3, 2026

Incompetent medical assessment and long wait times for care.

NeverCustomer ServiceFrom Google Reviews
Nov 18, 2025

The clinic failed to process blood tests after eight days.

NeverBilling & ChargesFrom Google Reviews
Nov 13, 2025

The business charges undisclosed fees despite the patient having insurance coverage.

NeverBilling & ChargesFrom Google Reviews
Oct 31, 2025

The clinic failed to issue a refund for double-billed charges.

NeverBilling & ChargesFrom Google Reviews
Aug 26, 2025

High cost for a brief consultation without receiving necessary medical treatment.

NeverCustomer ServiceFrom Google Reviews
Aug 18, 2025

Incompetent blood draw and excessive fees for test results

NeverBilling & ChargesFrom Google Reviews
May 9, 2025

Clinic failed to diagnose patient and charged unjustified follow-up fees.

NeverBilling & ChargesFrom Google Reviews
Apr 15, 2025

Provider failed to authorize promised prescription refill without additional appointment…

NeverStaff BehaviorFrom Google Reviews
Jan 8, 2025

Provider was rude and failed to address the patient's medical concerns.

NeverWait & DelaysFrom Google Reviews
Jan 4, 2025

Excessive wait times for a scheduled appointment at urgent care.

NeverCustomer ServiceFrom Google Reviews
Dec 28, 2024

Unprofessional staff behavior and lack of clear insurance information.

NeverBilling & ChargesFrom Google Reviews
Oct 29, 2024

The patient was charged nearly one thousand dollars for a visit.

NeverMisleading & FraudFrom Google Reviews
Sep 26, 2024

Clinic lost medical samples and engaged in unethical billing and review practices.