Adela's Italian Restaurant

🍽️ Restaurants · Phoenix

NeverAbsolutely not. I’d never go back, buy again, or use them again.
21

total experiences

5%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverProduct / Service QualityFrom Google Reviews
Apr 12, 2026

The restaurant served boxed pasta instead of the advertised fresh pasta.

NeverCustomer ServiceFrom Google Reviews
Feb 15, 2026

Long wait times, inattentive staff, and poor quality food.

NeverProduct / Service QualityFrom Google Reviews
Mar 29, 2025

Delivery order contained contaminated, poorly prepared, and incomplete food items.

NeverCustomer ServiceFrom Google Reviews
Mar 19, 2024

Restaurant was closed during posted operational hours

NeverCustomer ServiceFrom Google Reviews
Feb 15, 2024

Poor service and undercooked chicken during a Valentine's Day dinner.

Business reply on Google

I’m really sorry you feel this way. I can assure you this matter had nothing to do with racism. We appreciate all our customers & were really busy on Valentine’s Day and did all we could for everyone there. Thank you for your support

NeverCustomer ServiceFrom Google Reviews
Dec 10, 2023

Restaurant canceled reservation upon arrival without prior notification.

NeverStaff BehaviorFrom Google Reviews
Oct 27, 2023

Staff pressured customers to leave while they were still eating

NeverCustomer ServiceFrom Google Reviews
Jun 24, 2023

Overly salty food and unprofessional staff response to the complaint.

NeverProduct / Service QualityFrom Google Reviews
Dec 28, 2021

The food quality was poor and dishes were prepared incorrectly.

NeverCustomer ServiceFrom Google Reviews
Oct 24, 2021

The restaurant served entrees too quickly after the appetizers.

NeverProduct / Service QualityFrom Google Reviews
Sep 18, 2021

The food quality was poor and tasted freezer burned.

NeverCustomer ServiceFrom Google Reviews
Nov 29, 2020

Poor service, lackluster food, and high prices for simple meals.

NeverCustomer ServiceFrom Google Reviews
Nov 29, 2020

Poor service and low quality food for the price.

NeverBilling & ChargesFrom Google Reviews
Nov 24, 2020

The restaurant applied an undisclosed double gratuity to split checks.

NeverProduct / Service QualityFrom Google Reviews
Nov 15, 2020

The food served was flavorless and of poor quality.

NeverProduct / Service QualityFrom Google Reviews
Mar 8, 2020

Poor food quality and lack of attentive service.

NeverProduct / Service QualityFrom Google Reviews
May 15, 2019

The food quality was poor and portion sizes were insufficient.

NeverProduct / Service QualityFrom Google Reviews
May 15, 2019

The meal was overpriced and used low quality ingredients.

NeverProduct / Service QualityFrom Google Reviews
Jan 22, 2018

Poor food quality and high prices for the meal provided.

NeverProduct / Service QualityFrom Google Reviews
Sep 25, 2016

The manicotti had poor texture, incorrect ingredients, and arrived cold.