Adelinas Restaurant & Bar
🍽️ Restaurants · Philadelphia
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Long wait times and poor quality of the pasta dish.
Poor seating, unseasoned food, and watered down drinks provided.
Staff was inattentive and failed to provide ordered items correctly.
The restaurant failed to honor a confirmed reservation due to overbooking.
High prices for mediocre food and poor service accuracy.
A mouse appeared in the dining room and management ignored it.
The restaurant prices for food and drinks are considered excessive.
Inattentive service and unprofessional manager behavior during a private event.
Poor service and unprofessional management during a rehearsal dinner event.
Inconsistent information provided by staff regarding reservation process
Business reply on Google
Wendy, while we’re sorry the reservation process was not what you expected, we’d like to clarify our policy for anyone reading. A credit card is required for all parties of six or more, including your original request for a party of 35. This policy was clearly communicated. Our team provided consistent information based on these established procedures, even if the outcome was not what you were hoping for. These policies are in place to ensure fairness for all guests and to prevent service disruptions. Again, we appreciate the feedback and hope this helps you understand why we have procedures in place.
Hostess refused to honor reservation seating preference despite availability.
The food portions are small and not worth the price.
Unprofessional staff behavior and unsanitary conditions with fruit flies.
The food quality was poor and the atmosphere lacked Italian authenticity.
The octopus and beef carpaccio were of poor quality.
Business reply on Google
Austin, We would love to hear from you regarding your dining experience. Please email us at [email protected]
Poor food quality and presentation relative to high price
Rude service, spilled water, and poorly prepared food for high cost.
The meals were served cold and management was unavailable.
The food quality does not justify the price.
Customer experienced food poisoning after eating at the restaurant.
Business reply on Google
Tameka, We would love to hear from you directly regarding your experience. We have looked in our system and are trying to track down when you visited us. Please email us directly [email protected] We look forward to hearing from you.