Advocate Medical Group
🩺 Health & Wellness · 2 locations
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Management staff at the medical office are unprofessional
Incorrect insurance information provided by staff caused appointment cancellation
Business reply on Google
Hello Serene, we welcome all reviews. Please reach out to us at [email protected] so we may work directly with you. Thank you, and we look forward to hearing from you soon.
staff appearance and lack of professional demeanor
Business reply on Google
Hi Tif. We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.
Medical technician failed to follow proper hand hygiene and glove protocols.
excessive wait times and poor communication regarding physician delays
Business reply on Google
Hello Sheryl, feedback is important to helping us improve. If you are interested in discussing your review further, please contact us at [email protected] at your convenience. We appreciate your time and hope to hear from you.
Staff recorded patient without consent and falsified medical records.
Patient waited eight hours in emergency room with severe stomach pain
The facility refused to perform a required DOT physical examination.
The clinic entrance is difficult to access for pedestrians.
Security guard used inappropriate language and was distracted by phone
The patient experienced an excessive five hour wait time for services.
Excessive wait time for a drug screening appointment
Excessive wait time despite having a scheduled appointment.
Postpartum patient experienced long wait times and lack of physician follow-up.
clinic fails to communicate results, refill prescriptions, and manage appointments
Staff performed blood pressure and blood draw simultaneously in rushed manner.
medical office failed to return calls regarding medication safety