AFC Urgent Care Bronx 149th
🩺 Health & Wellness · Bronx
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
medical staff refused to provide antibiotics for a symptomatic patient
Business reply on Google
Thank you, Sharon, for your feedback. We know you expect and deserve attentive medical attention , we are sorry you feel that was not your experience. We have reached out directly to clarify and provide assistance. .
Staff delayed medical attention during an active asthma attack.
Business reply on Google
Thank you, Leysha, for your feedback. We know you expect and deserve attentive medical attention and are sorry that was not your experience. Our Team takes all reviews seriously and is working to prevent it from happening again.
Staff member was hostile and unprofessional toward a patient.
Clinic refused walk-in physical despite website stating availability.
The facility temperature was uncomfortably cold for patients.
The facility heating system is broken causing freezing indoor temperatures.
Provider was dismissive and unhelpful during the medical visit.
Doctor refused treatment and provided no medical assistance for neck pain
Doctor was dismissive and prescribed medication causing an allergic reaction
clinic opens late and staff provided incorrect insurance information
Reception attempted to charge an incorrect copay for a covered visit.
Doctor was rude and provided unsolicited life advice instead of medical care.
Digital-only intake process excludes patients without smartphones or technical literacy.
Incorrect billing claims and poor administrative communication regarding medical…
Patient denied medical evaluation and treatment at urgent care facility
Long wait times, poor communication, and inadequate medical assessment.
Clinic staff refused to allow patient to wait inside before doctor arrival.
Staff failed to draw blood properly causing hematomas and swelling.
Doctor left before closing and charged for services not rendered.
Business reply on Google
My apologies for your experience, However; this physician does not work in the AFC network. This is the incorrect facility and Urgent Network. Thanks
Long wait time and dismissive behavior from the doctor.