AFC Urgent Care Port Richmond
🩺 Health & Wellness · Philadelphia
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
inadequate medical consultation and failure to provide test results
Appointments are not honored over walk-in patients
Business reply on Google
Hi Lynn. Thank you for your honest feedback of your experience. This is certainly not the expectation of our pre-registration feature. While it is not an appointment, it is a save your spot in line and patients should be back as close to that time as possible - provided all of the pre-registration paperwork is completed prior to arrival. We will certainly address this with our teams asap, further review your visit and may reach out to find a way to make this right for you. Our sincerest apologies for your extended wait.
X-ray technician was absent for two scheduled appointments without notification.
Staff refused to provide medical assistance to the patient
Business reply on Google
HI Tyvita, at your convenience, please give the office manager a call to further discuss your experience.
Staff member was rude and unprofessional during the medical examination.
medical staff provided incorrect medication and failed to listen to patient
Staff recorded false vital signs in the patient medical chart.
The facility lacks necessary medical equipment for advanced diagnostic testing.
Staff refused to perform a full body assessment for the child.
Provider was impatient and rushed the visit for an autistic child.
Front desk staff delayed care due to incorrect insurance verification issues.
Staff made unprofessional comments about the patient's arrival time.
Nurse falsified vital signs without performing the examination
patient received no treatment or medical supplies despite insurance billing
Doctor prescribed medication despite being informed of patient's known allergy.
receptionist and nurse were rude and unprofessional to the patient