π Auto & Repair Β· Seattle
total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
Customer overcharged for brake service and experienced recurring mechanical issues.
improper tire mounting and failure to replace valve stems
The shop inflated repair costs and performed unnecessary services.
shop installed used rotors and incorrectly mounted brake pads
Incomplete vehicle maintenance and missing parts after paid service.
The business charges higher prices than competitors for tires and services.
The business sold incorrect tire sizes that failed safety load requirements.
The shop charged an excessive price for a replacement battery.
Business reply on Google
We're truly sorry to hear about your experience, and we apologize for the frustration you encountered. It's important to us that our customers feel confident in the products and services they receive. we offered you a three year warranty and 5 year warranty battery. you chose 5 year. I dont see how this you feel cheated when you agrred to the 5 year warranty. We even offered to remove the battery and install your old battery. but you chose the 5 year battery.
shop provided false diagnosis and attempted to overcharge for repairs
Excessive pricing for spark plug replacement and labor costs.
Improper tire repair led to a dangerous highway blowout.
Shop failed to provide diagnostic information or repair cost estimates.
Business reply on Google
Willie, our team strives to be as helpful as possible, so it's disappointing to read your comments. We want you to feel confident in the service we provide, so to speak further about this experience, please send an email to [email protected] with your contact information and availability. Thank you.
Business provided suspicious quotes and refused to provide an itemized invoice.
Business reply on Google
Hello Sebastian - we apologize about the services you received from Affordable Tire and Brake. We strive to make every customers' experience be worthwhile and unfortunately you didn't get from our team. We are working on figuring out the issue with our computer system and hopefully you're able to get your car service.
Customer overcharged for tire removal and received unprofessional service.
Counterfeit parts installed instead of genuine Mercedes brake pads
Mechanics performed unauthorized services and pressured customer into unnecessary repairs.
The shop failed to repair the vehicle and misdiagnosed the issue.
The shop returned a pre-ordered rim without notifying the customer.
poor workmanship resulted in vehicle shaking after brake rotor replacement
Improper wheel installation caused a tire to detach while driving.