Air Canada

Check-in counter failed to open at the scheduled time

Flight cancellation and refusal to provide a refund

Rude staff, flight cancellation, and non-functional meal vouchers.

Airline lost luggage and refuses to retrieve it despite tracking data.

Staff lacked knowledge regarding transit requirements for international travelers.

Airline failed to fulfill their stated service commitments

Airline lost checked baggage and provides no customer service contact

Airline canceled flight and rebooked in lower class without notifying passenger.