Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
The airline staff provided poor service and lacked effort.
Unhelpful and rude staff caused significant delays at the airport desk.
Airline lost luggage and canceled the flight with rude staff.
Rude staff, flight cancellations, and lost luggage with poor support.
The airline lost both pieces of luggage for over a week.
Airline reported false arrival time to avoid paying flight delay compensation
Airline lost luggage containing essential medication during international travel
Airline incorrectly charged baggage fees for bags under weight limit.
The airline lost the customer's luggage and provided poor support.
Poor service and negative experience at Toronto airport
Staff arrived late and experienced technical issues causing long check-in delays.