Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Airline failed to provide paid seat selection and ignored medical needs
Gate agent rudely challenged compliant carry-on items for Group 6 passengers.
Ground crew caused significant flight delays and failed to operate gate.
Staff aggressively enforced carry-on size restrictions unnecessarily.
checked luggage failed to arrive at the destination
Airline lost luggage causing the customer to purchase replacement clothing.
The airline provides poor customer service.
Lack of staffing and absence of live customer service agents.
Staff incorrectly claimed visas were required for travel to France.
denied boarding and failure to process flight refund after four months
Airline denied boarding despite passenger having required vaccination documentation.
customer unable to contact airline to change flight ticket
Aircraft mechanical malfunctions and poor interior maintenance raise safety concerns.
Flight overselling caused significant travel delays and multiple unexpected layovers.
Inadequate overhead luggage storage space and unclear baggage policy communication.
Airline denied boarding and failed to deliver delayed luggage as promised
The aircraft cabin was found to be in a filthy condition.
Airline staff were rude and unhelpful to the customer
Flight cancellations and poor customer support caused significant travel delays.
damaged luggage and lack of response to a filed claim