Alamo City Urgent Care | Brook Hollow

Inaccurate cost estimate provided for laboratory services

Staff provided inappropriate prescriptions and failed to offer alternative treatment…

Ineffective referral process caused significant delays in receiving medical care.

Inconsistent medical advice and improper handling of blood samples

The clinic was closed despite allowing an online appointment booking.

Clinic refused to update prescription without an additional office visit.

Staff experienced difficulty performing a blood draw.

Urgent care failed to provide treatment and refused a refund