Alaska Airlines

Staff denied boarding and allegedly falsified records regarding gate closure times.

Staff denied boarding and falsified reports without rebooking passengers.

Gate closed before the stated final boarding time causing missed flight.

Rude staff and multiple operational failures during flight experience

The aircraft lacked in-flight entertainment screens.

Manager was verbally abusive and intentionally damaged and delayed passenger luggage.

The aircraft was unable to access a gate for forty minutes.

The flight bathrooms were filthy and lacked sanitary supplies.

Employee witnessed a staff member being struck by a baggage cart.

Airline frequently changes flights and fails to resolve seating issues.

frequent flight delays and long waits on the tarmac

Passengers held on hot aircraft for six hours during weather delays

Airline falsely accused passenger of fraud and mishandled private financial information.

unstaffed baggage counter and involuntary flight separation of family members

Excessive wait time on the plane due to poor logistics

Customer experienced poor service from a specific staff member.

Airline changed flight schedule and added a stop without notice.

long wait time due to lack of available staff

Passenger contracted a viral infection due to poor cabin air circulation.

Airline failed to provide accommodations after diverting flight due to weather.