Alaska Airlines

Alaska Airlines - Chicago, IL

✈️ Airlines · ORD Terminal 2 · Chicago

NeverAbsolutely not. I’d never go back, buy again, or use them again.
16

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverBilling & ChargesFrom Google Reviews
Aug 3, 2026

Unexpected additional fees charged after booking with poor customer support.

NeverStaff BehaviorFrom Google Reviews
Jul 9, 2026

The airline employees provided a poor customer experience.

NeverStaff BehaviorFrom Google Reviews
Nov 25, 2025

Flight attendants were rude and unprofessional to passengers.

NeverWait & DelaysFrom Google Reviews
Nov 18, 2025

Flight departure was delayed by nearly two hours

NeverStaff BehaviorFrom Google Reviews
Jul 9, 2025

Flight attendant provided poor service and ignored passenger requests.

NeverCustomer ServiceFrom Google Reviews
Aug 2, 2024

Incorrect gate information and poor customer service caused missed flights.

NeverWait & DelaysFrom Google Reviews
May 25, 2024

The flight experienced a ninety minute departure delay.

NeverWait & DelaysFrom Google Reviews
Jun 14, 2023

Frequent flight delays with poor communication from the airline.

NeverCustomer ServiceFrom Google Reviews
Dec 23, 2022

airline failed to provide rebooking assistance after flight cancellations

NeverTechnical IssueFrom Google Reviews
Jun 24, 2022

Website technical issues prevented entry of known traveler number.

NeverCustomer ServiceFrom Google Reviews
May 4, 2022

Flight delay with no compensation provided

NeverStaff BehaviorFrom Google Reviews
Jun 11, 2021

Staff was rude when asked to assist a non-English speaking passenger.

NeverProduct / Service QualityFrom Google Reviews
Aug 12, 2019

The airline charges extra fees for basic amenities like headphones.

NeverBilling & ChargesFrom Google Reviews
May 18, 2019

Airline charges extra to seat parents next to young children

NeverWait & DelaysFrom Google Reviews
Sep 18, 2018

Flight delayed on tarmac waiting for a tow

NeverCustomer ServiceFrom Google Reviews
Sep 12, 2018

poor customer support and inability to secure adjacent seating for groups