Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Inconsistent gate bag check policy caused unnecessary delays and inconvenience.
Customer service staff at the counter were rude and unprofessional.
Staff mishandled booking documents and exhibited unprofessional, rude behavior toward…
Poor customer service and high prices at Houston airport
Airline failed to assist with flight rescheduling after missed connection
Ground staff ignored first class passengers for one hour.
Airline staff declined to provide requested gate assistance.
Staff member denied boarding and exhibited discriminatory behavior toward passenger.
The airline failed to provide refunds for cancelled flights.
Flight canceled without notification and lack of staff assistance at airport.
Alaska Airlines repeatedly lost checked baggage containing frozen goods.
Check-in counter opening time causes delays for early arrivals.