Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Flight delayed significantly with additional delays for gate and baggage.
Flight cancellations, poor communication, and ineffective customer service support.
Airline failed to reimburse customer for out-of-pocket hotel expenses
Staff mismanaged lines and failed to follow standard baggage security protocols.
Flight cancellations, scheduling issues, and poor customer service experiences.
lack of food and drink options after 9:00 PM
The airline consistently experiences significant flight delays.
Airline forced customer to pay for a second ticket at gate
group booking system inefficiencies and long wait times for support
frequent flight delays and poor customer service
Airline staff provided incorrect gate information causing the passenger to miss flight.
Airline lost checked luggage and provided poor customer support
Frequent flight delays and poor staff conduct during travel
excessive wait times and inability to resolve customer service issues
poor customer service and booking errors during a flight cancellation
Flight attendant was rude when asked for a cleaning wipe.
TSA precheck omission and inadequate in-flight food service
Airline failed to honor business class booking benefits and charged baggage fees.
Cabin temperature was uncomfortably warm and staff ignored ventilation concerns.
Gate agent was rude and condescending to a passenger.