Alexanders Auto Repair
🚗 Auto & Repair · Phoenix
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Poor alignment service and loose tie rod bolts after repair.
poor quality electrical repair and unprofessional customer service
Unprofessional staff behavior and poor quality of automotive repair work.
Poor communication, unauthorized vehicle use, and unprofessional staff behavior.
Owner refused to listen to customer regarding vehicle repair needs
The shop provided inaccurate repair quotes and attempted to overcharge.
Business reply on Google
Hello Mark, we have no record of you ever being provided quotes (3X) for service or service performed at our shop. If we are mistaken we would like the opportunity to address your concerns as we work hard to provide the best customer service to every person who visits our shop. Thank you, Alexander's Auto Repair
The repair estimate was significantly higher than other service providers.
failed repair and abusive behavior from the business owner
Mechanic failed to properly repair vehicle issues multiple times.
Business reply on Google
Hello James. We are unsure of why the negative review. The last vehicle we show we have serviced for you was over 3 yrs ago. We would appreciate if you would call us or see if we can help you? Thank you Oscar
Mechanic recommended unnecessary repairs for a vehicle alignment service.
Shop installed remanufactured alternator without customer approval