Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Airline refused to provide a refund or credit for flight changes.
flight delayed due to crew not showing up
Flight delayed by fourteen hours causing significant schedule disruption
Airline failed to provide full refund and disconnected customer service call
The airline provides poor communication regarding flight delays.
Airline failed to provide pre-arranged wheelchair assistance to a handicapped passenger.
Frequent flight delay notifications cause significant travel disruption.
frequent and lengthy flight delays
Significant flight delay due to aircraft maintenance issues
damaged luggage, uncomfortable seating, and poor customer service
Significant flight delays causing extended wait times for passengers
Incorrect flight booking and inability to contact customer support for refund
Flight delayed and aggressive interaction with security staff
Flight attendant refused to allow seat change to empty row.
App technical errors prevented flight changes and customer service refused assistance.
Frequent flight delays and poor service reliability
Poor customer service and inconsistent information regarding flight policies.
Staff member was rude and lacked compassion during security screening.
Airline refused to change flight date for a grieving customer
Airline failed to honor promised online pricing for checked luggage fees.