Allen Limousine, Inc.
🚙 Rental Cars · Dallas
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Limousine had broken lights, faulty audio, poor suspension, and a roof leak.
The limousine driver was rude to the guests.
Business reply on Google
Too bad I cant add a picture from your facebook post, but here it is Our annual Christmas carriage ride! Carriage got cancelled due to rain, but luckily we had a real gem of a limo bus driver to take us to see lights!😂😂 Cocktail party was great as usual. Company was top notch! There were a few kinks in the plan, but it was great seeing some of our favorite people! Thanks to everyone who came!
Driver was rude and demanded tips from passengers
Business reply on Google
You forgot to mention that the first issue we had was that you had 15 PEOPLE, when you booked a 12 Passenger Sprinter Limo. We are all about service, but we are all about following the rules, and clients safety is out number 1 priority, I will NOT break the law and have more people than vehicle is insured for. Driver followed office instructions not to move the Van with more than 12 PEOPLE. You didn't like that too much. Too bad I cant add a picture from your facebook post, but here it is Our annual Christmas carriage ride! Carriage got cancelled due to rain, but luckily we had a real gem of a limo bus driver to take us to see lights!😂😂 Cocktail party was great as usual. Company was top notch! There were a few kinks in the plan, but it was great seeing some of our favorite people! Thanks to everyone who came!
Customer charged for town car while provided a personal vehicle.
Business reply on Google
Thank you
The limousine air conditioning was not turned on before pickup.
limousine was dirty with broken air conditioning and unprofessional driver
Driver drove erratically while distracted and harassed customer regarding tip amount.
Business reply on Google
Can you please call me. 972-747-0011. Ext 8000. Rafael.
Company charged for unusable service and driver made discriminatory remarks
Vehicle breakdown and poor maintenance caused service failure.
The customer service representative was rude during the phone call.
limousine company cancelled reservation shortly before scheduled arrival time
Company cancelled booking minutes before arrival and dispatcher was rude
Company cancelled limousine service five minutes before scheduled arrival time.
Limo arrived dirty, smelling of smoke, with broken equipment and poor service.
Staff member was rude and hung up on the customer.
The staff member was rude and unprofessional during a phone inquiry.
limousine had broken air conditioning and a faulty door
limousine lacked air conditioning and music with rude driver service
Limo driver exhibited disrespectful behavior and physical aggression toward customers.
Company refused to honor a written price quote for limousine service.