Almarah Grill Mediterranean Cuisine
🍽️ Restaurants · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The food quality and ingredient preparation were unsatisfactory.
The restaurant provided incorrect food items and missing ingredients for the order.
The food was bland and the restaurant facilities were poorly maintained.
Long wait times and poor quality of food served
Food was served cold after a long wait and felt overpriced.
Customer received moldy food and staff failed to resolve the issue.
The pita bread served with the shawarma was poor quality.
The food served was raw and the rice was stale.
Staff were rude and unprofessional during a long wait for food.
The server was unfriendly and provided poor customer service.
restaurant repeatedly served meat in a vegetarian order
Business reply on Google
Hi Jim we are really sorry about the bad experience you had at almarah we would love to make it up to you if you give us a second chance
Restaurant failed to provide timely service and essential items for Iftar.
Mandatory minimum food spending policy is not disclosed to customers upfront.
Business reply on Google
Hi Asad I just want to make this clear with you and your friends you come to layali austin hookah lounge on a Friday night with your 6 friend want to sit down the guys give you the menu and told you there is a minimum spend of $20 a person on the weekends when you take a table sit for few hours and smoke hookah and have a good night for 120 should be the tap for the table is very cheap and you won’t find it anywhere in Austin when all off you want to spend only $25 for 6 people I’m sorry this can’t work I really don’t respond to the reviews but I had to respond to yours have a great day
Staff reheated cold food instead of providing fresh replacements.
The grilled meat was burnt and inedible.
metal wire found inside the hummus
Business reply on Google
Hey Hima we are really sorry about that we will definitely be taking care of it and we will definitely take more precaution and safety measures our apologies to what happed to you we did you informed the waitress about it
Poor service, rude staff, and leaking air conditioning vent.
Staff served previously tasted food and exhibited rude behavior.
Business reply on Google
Hi Srbo we are sorry for the bad experience I was informed from the waiter yesterday that you didn’t like the lamb chops when they served you medium well the and they took it back and made it to well done for you and you didn’t like it so we didn’t charge you for it and it was on the house for the service I did talk my employee and informed them about the customer service need to step it up and we don’t close the kitchen before 1:30 am so when customers come in before that they get service Thank you for your feedback back
Rude staff provided poor service and inconsistent food delivery.
The food served was dry, bland, and lacked authentic Mediterranean flavor.