Altex Computers & Electronics
💻 Tech Services · Austin
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Poor inventory availability, rude staff, and slow checkout service.
website inventory errors caused multiple order cancellations and refund delays
Staff refused to retrieve an item from the back for purchase.
Store closed early despite promising to wait for customer pickup.
The purchased cable has poor quality and high pricing.
Long checkout wait times and lack of modern payment options.
The business does not offer price matching for products.
Staff provided incorrect product information and banned customer after multiple failed…
Staff provided incorrect information regarding product availability
Customer received used motherboard sold as new with unresponsive support.
Business appears in search results for a different company
Staff refused to check stock due to a mask policy dispute.
The store has non-competitive pricing and does not offer price matching.
Staff repeatedly hang up on customers during phone calls.
The store has overpriced hardware and poor inventory selection.
The store phone system prevents direct contact with sales staff.