Alum Rock Auto Care
🚗 Auto & Repair · San Jose
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
The staff member was rude to the customer upon arrival.
Vehicle sustained body damage while at the auto repair shop.
The business charged a higher price than the quoted amount.
Excessive wait time and unnecessary repair charges
Excessive wait times and vehicle damage occurred during service.
The shop increased the labor price quote for engine mount replacement.
Mechanic intentionally loosened brake fluid hose to cause further damage.
Mechanics failed to fix brakes and demanded additional payment for repairs
Engine caught fire following an oil change service at the shop.
Mechanic provided false diagnosis and failed to provide error codes.