AMC Houston 8
🎬 Entertainment · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The theater is smelly and the seating is uncomfortable.
Theater facilities are dirty and the food quality has declined.
The theater facility is outdated and lacks functional air conditioning.
The theater room lacked air conditioning during the movie screening.
subscription cancellation requires a fifty dollar fee
The theater was unsanitary and the food was moldy and melted.
Business reply on Google
Hi Enrique, thank you so much for your feedback. We take complaints such as these seriously and would ask you to contact us at amctheatres.com/contact so we can look into any potential issues with our team. Thank you again.
Uncomfortable seating and unprofessional staff regarding fresh popcorn requests.
Business reply on Google
Hi Dayana, thanks for the review. If there is something we can work to improve on, we'd love to hear it. Please contact us at amctheatres.com/contact so that we can speak to you about your experience.
Poor facility maintenance, cleanliness, and customer service at the theater.
The theater facility was unsanitary and the furniture was damaged.
Theater locks doors and closes concessions early despite active movie screenings.
Staff falsely accused customers of sexual activity and evicted them.
The theater environment feels humid and unclean.
Staff refused to address broken arcade machines and poor theater cleanliness.
Theater AC failure and restrictive refund policy for online purchases
The theater is dirty, smells bad, and has inaccurate seating charts.
The theater seats are stained, ripped, and uncomfortable.
Theater had audio issues, poor climate control, and unhelpful staff.
Theater had an overwhelming smell of urine and poor staff service.
The theater was extremely dirty and the seats were damaged.
The theater has dirty facilities and non-functional amenities.