π¬ Entertainment Β· Phoenix
total experiences
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The theater screen size and seating comfort are inadequate for IMAX.
Excessive duration of commercials and trailers before the movie
The theater seating is outdated and uncomfortable.
IMAX theater lacked advertised reclining seats
The theater has outdated seating and poor sound quality.
Poor service, rude staff, menu reductions, and unexpected movie cancellation.
Theater failed to provide IMAX experience and had poor audio quality.
concessions out of stock, empty soap dispensers, and poor crowd management
Staff member displayed discriminatory behavior toward customers speaking Spanish.
The overall cost of the movie experience was unexpectedly high.
The theater had dirty upholstery and cramped seating arrangements.
frequent power outages disrupted movie screenings at the theater
The theater lobby and restrooms were messy and understaffed.