π¬ Entertainment Β· Marina Del Rey
total experiences
replied on google
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The theater has poor cleanliness, sound quality, and projector brightness.
The theater seats are uncomfortable and do not recline.
The theater has an unpleasant odor and outdated facilities.
Convenience fees were not refunded after changing ticket times.
accessibility equipment failed and management refused a refund
Business reply on Google
Hi Molly, thank you so much for your feedback. We apologize for the issues you experienced with our Assistive Moviegoing devices during your recent visit. As we aim to create an inclusive environment for all, your feedback is invaluable in this process. Please contact us at amctheatres.com/contact so we can learn more about this issue & ensure a more pleasant experience for your next visit.
Exit sign light reflects on the screen during dark scenes.
The theater facilities are outdated and the seating is uncomfortable.
excessive sound volume and unhelpful staff response
The theater projector produces an excessively dark image.
The theater food quality is poor and dining options are confusing.
The theater facility is dirty and features uncomfortable seating.
The theater is crowded, dirty, and lacks proper air circulation.
The theater facilities are dirty and have a foul odor.
inability to purchase tickets online and lack of customer support
food order was not delivered and customer was incorrectly charged
Theater seating layout obstructs the view of the screen.
The theater seats were dirty and not recliners.
Reserved seating is not enforced by theater staff
The theater has unpleasant odors and lacks restroom supplies.
Incorrect location mapping and poor staff directions caused navigation issues.