AMC Orpheum 7
🎬 Entertainment · New York
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The theater facility is extremely dirty and uncomfortable.
Broken air conditioning and technical issues during the movie screening.
The theater lacked air conditioning and was in a dirty condition.
The theater is dirty, understaffed, lacks air conditioning, and cancelled screenings.
Facility is unkempt with smoking, audio issues, delays, and absent staff.
The theater was dirty and the movie screening was delayed.
Poor audio quality, small screen, and lack of cleanliness.
Cash is not accepted and facility cleanliness and service are poor.
Theater is dirty, understaffed, and has poor technical performance.
Poor signage and unclear seating arrangements in the theater.
Disruptive patrons talking throughout the movie without management intervention.
Business reply on Google
Hi Marcie, we are sorry you experienced issues with theatre etiquette during your most recent visit. We are consistently working with our team to find the best ways to address these situations & welcome you to follow up with us at amctheatres.com/contact so we can learn more about your experience firsthand.
theater has pest issues, poor maintenance, and unhelpful staff
The theater was unsanitary with debris and a rodent sighting.
Business reply on Google
Hi Claire, thank you so much for your feedback. We take complaints such as these seriously and would ask you to contact us at amctheatres.com/contact so we can look into any potential issues with our team. Thank you again.
Staff overcharged for a drink and refused to correct the price.
The theater and bathrooms were dirty with uncomfortable seating.
Business reply on Google
Hi Olivia, thanks for the review. If there is something we can work to improve on, we'd love to hear it. Please contact us at amctheatres.com/contact so that we can speak to you about your experience.
The theater seats are stained and the popcorn is cold.
Business reply on Google
Hi Tabitha, thank you so much for your feedback. We are sorry you experienced a less than satisfactory experience with seating. As we work to provide an updated seating environment across all of our locations, your feedback is invaluable to this process.
The theater facilities are filthy, poorly maintained, and structurally damaged.
The theater is dirty with worn seats and disruptive audience members.
The theater is extremely dirty with stained seats and insect presence.
Business reply on Google
Thanks for the review. If there is something we can work to improve on, we'd love to hear it. Please contact us at amctheatres.com/contact so that we can speak to you about your experience.
Poor seating, food quality, facility maintenance, and disruptive audience behavior.
Business reply on Google
Thank you Audrey for taking the time to leave us a rating. We are sorry to hear you did not have a good experience at this location. Please contact us at amctheatres.com/contact so we can better understand how we can improve. Thank you.