AMC Roosevelt Collection 16
🎬 Entertainment · Chicago
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Parking fees and taxes are excessively expensive
The movie volume was excessively loud.
Poor facility cleanliness and unprofessional staff service at the theater.
Excessive wait times for concessions due to poor staff management.
Staff member refused to provide a refund for the movie.
theater doors were locked before the scheduled showtime
The theater doors were locked before the scheduled showtime.
The theater was dirty and food service was slow.
Security guard was unprofessional and unhelpful regarding lost property.
Parking validation time is insufficient and costs are too high.
Promotional items were unavailable and theater seats were non-functional.
Excessive parking fees and high sales tax charges
Reduced parking validation hours and technical issues with movie playback.
Parking costs tripled from five to fifteen dollars.
frequent and significant increases in validated parking fees
Poor theater seating layout causes obstructed views for patrons.
Theater closed without notice and IMAX seating layout is poor.
Staff member was unprofessional and dismissive while on her phone.
Excessive wait times for concessions and poor theater cleanliness.
customer locked out of theater due to lack of staff assistance