AmeriShip Parcel Delivery
📦 Shipping & Delivery · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The delivered package arrived in a damaged condition.
Delivery driver damaged a sprinkler head while parking on the lawn.
Package delivery was significantly delayed and communication was poor.
Package delivery was delayed by three days past the promised date.
Package delivered to the incorrect address resulting in lost medication.
Package delivery was delayed by eight days
delivery driver failed to deliver medication to the customer's door
The delivery driver left medication at the incorrect address.
Business reply on Google
Hi there, We’re very sorry to hear your medication was delivered to the wrong building and that you had to locate it yourself. We understand how frustrating and concerning this experience must have been. This will be addressed with the carrier team to reinforce delivery accuracy. If you’re open to it, please contact our support team with your delivery details so we can review further and assist.
Package delivery delayed with no tracking updates provided
Business reply on Google
We’re very sorry to hear about this — waiting 10 days with little to no tracking updates, especially during the holidays, is incredibly frustrating. We understand how disappointing that experience must have been. We’d like to review the delivery timeline on our end. Please contact Customer Service at (855) 709-7447 so we can help.
Package arrived significantly later than the expected delivery date.
Business reply on Google
We’re very sorry to hear about this — having a gift arrive late, especially when it affected your son’s Christmas and birthday, is incredibly disappointing, and we understand how upsetting that must have been for you. We’d like to review the delivery timeline and what caused the delay. Please contact Customer Service at (855) 709-7447 so we can look into this.
Prescription was delivered to the incorrect address and remains missing.
Business reply on Google
We’re very sorry to hear what happened — a medically necessary prescription should never be delivered to the wrong location, and we understand how stressful and disappointing this situation is. As the courier, we handle the delivery portion and do not dispense medication, but we would still like to review the route and delivery photo to address this with our team. When you’re able, please contact Customer Service at (855) 709-7447 so we can help look into this right away.
Package was not delivered and customer service has not responded
delivery delayed by one month without any communication from the company
Business reply on Google
We’re very sorry to hear about your experience, Sandi. We understand how important timely delivery is—especially for essential treatments—and regret the lack of communication you’ve described. Please contact us directly at (855) 709-7447 so we can look into your order right away and work toward a resolution. Thank you for bringing this to our attention.
Package delivery is significantly delayed past the promised time.
Business reply on Google
We’re very sorry for the delay and the frustration it caused, especially with the timing of your trip. Your feedback is important to us, and we’re addressing late delivery concerns with our team to help prevent this from happening in the future. We appreciate you sharing your experience and giving us the opportunity to improve.
Delivery was delayed and temperature-sensitive medication was not properly refrigerated.
Business reply on Google
We’re very sorry to hear about your experience, Sabrina. We understand how important timely communication and proper refrigeration are for medication deliveries, and we regret that your expectations were not met. We’ve shared your feedback with our team so it can be addressed and improvements made. Please contact us at (855) 709-7447 so we can review your delivery in more detail.
Temperature sensitive medication arrived overheated due to improper delivery handling.
incorrect billing charges and delayed delivery of medical supplies
Delayed medication delivery and unprofessional conduct by the courier.
Delivery driver failed to obtain required signature for expensive medication
Business reply on Google
We’re truly sorry to hear about your experience—especially given how important this medication is to you. We understand how upsetting it must have been to see your request for a signature not followed. After looking into your order, we found that the pharmacy did not include a signature requirement in the delivery instructions. Since we rely on the pharmacy’s directions, we recommend contacting them directly to ensure your preferences are noted going forward. We appreciate you sharing this with us, and we’re here if you need any further support.
Delivery person failed to place package inside the provided cooler.
Business reply on Google
Dear Tammy, We deeply apologize for this oversight, especially as we understand how crucial this delivery is for your patient. This is absolutely not the standard of service we strive to provide, and we sincerely regret that the package was not handled properly. We understand the importance of refrigerating sensitive items, and it is concerning to hear that the package was left on top of the cooler instead of being placed inside, despite the note and the cooler being in place. Please know that we take this matter very seriously, and we are committed to ensuring this does not happen again. Again, we apologize for this experience and appreciate your understanding. Best regards, Ameriship Parcel Delivery