Anointed Health Partners
🩺 Health & Wellness · Chicago
Between really bad and never again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
receptionist failed to return urgent calls regarding a referral
delayed orthopedic referral request for a broken ankle
Front desk staff are rude and unhelpful with scheduling appointments.
The clinic billed for services already covered by insurance.
Doctor failed to return calls or complete required medical documentation
Office staff failed to relay messages and denied care due to errors.
Front desk manager was rude and refused service due to errors.
Front desk staff are rude and impatient with callers.
Business reply on Google
Hi Taisha, thank you for sharing your comments. We take patient feed back seriously, so we were concerned when you had a less than favorable experience with our front desk team. During certain peak hours, the staff can sometimes be overwhelmed or inundated with service requests. We're happy to report that we have taken actionable steps to alleviate our workload and ensure that all of our patients get the attention they need. We appreciate your feedback, and look forward to serving you and all our patients with the high quality of care and attention to detail you have come to expect over the past 30 years.
Front office staff failed to manage appointments and referral processing.
Patient experiences long wait times past scheduled appointment.
Reception staff are unresponsive and phone communication is consistently unreliable.
receptionist is rude to patients and wait times are excessive
Inaccessible communication channels and failure to provide medical test results.
Inability to reach office staff via phone due to high volume
Rude staff and difficulty scheduling appointments with the doctor.
incompetent staff, prescription errors, and excessive appointment wait times