π Beauty & Spa Β· Friendswood
total experiences
replied on google
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The nail service quality was poor and overpriced.
Business refused service before the posted closing time
Manicure and pedicure quality was poor and did not last.
The acrylic nails fell off within two days of application.
excessive wait times and poor quality of nail services
Staff was rude and charged for services not requested.
Staff ignored nail care requests and provided poor service.
Hostess displayed unprofessional, condescending, and dismissive behavior toward theβ¦
Technician provided poor service and caused physical discomfort during pedicure.
Poor quality nail application and refusal to fix defective work
Customer received fewer services than the manicure package they paid for.
Customer is dissatisfied with the quality of nail service after staff change.
The business added unauthorized charges and provided poor quality nail services.
Nail polish peeled off shortly after the manicure service.
Poor quality nail service and physical injury caused by staff
prolonged acetone exposure caused skin irritation and burning
Pedicure polish failed to dry properly after forty-five minutes.
Poor quality manicure and pedicure with missing service components
Nails are lifting and work quality is mediocre
Business reply on Google
Hi Lorena, We appreciate your business and thank you for your time. We understand your frustration and are sorry to hear that you felt that your nails looked messy. This is the first time we are hearing this and are sad that you left displeased. We stand behind the quality of our services and apologize for any inconvenience. A gel full set is not meant to be permanent and can start to lift due to several reasons. It is quite normal for a set to start lifting after it's been some time from the initial service date. We hope you understand and appreciate your time.
Technician caused physical pain and damaged natural nails during manicure
Business reply on Google
Hi Peyton, Thank you for leaving a rating!