π Auto & Repair Β· Webster
total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
mobile mechanic failed to arrive after a three hour wait
The mechanic failed to show up for the scheduled appointment.
Business reply on Google
Bro you wanted a 2200 dollar job for practicallyfor nothing this is why i only help ppl who really need and not rushing for me to get it done even after you had the necessity to do this.You write me a bad review. and I gave you a good price.I'm glad I didn't do that job too bad.I didn't show up because I was busy doing another job.My bad bro ....
mechanic left the vehicle in worse condition than before
Business reply on Google
We appreciate your review but if there's any concerns I need to be taken care of please let us know 8325331186
Purchased vehicle from mechanic overheated and broke down immediately after sale.
Business reply on Google
I offerd to help you out you said you needed a this vehicle, so I had one I brought up in mind. Thank you to help you. I know it's a cheap car and I told you it needs work still but you're insisted that you like to have it. And buy it, I've never told you anything about a blue title never told you anything about what was wrong. She said I have a car that I can offer you to make you a deal to help you out.It was your decision that you bought the vehicle.I told you things were wrong.I was not done with fixing it. But you needed it so bad. So I went on ahead, and so did you as is? And then after you drove off, I still went and fixed it when you had those other problems without charging you you can't be mad at me for this for helping. Not fair. Do not do no attentions to do anything wrong. For you. But to help you, thank you for the review, please call me if you need my help. Still was not trying to do you wrong in any kind of way? Thank you.
Mechanic took payment but failed to repair the vehicle.
Business reply on Google
It's funny how I hope you get your car running. And then all of a sudden, something happens. You're about to give me a good review. And still I go over there helping you. And you still give me a better view. I told you your computer on your car was needed to be replaced. I had the machine to do so but don't have this subscription to fix it. We're not trying to ignore your cause. Please, call me back. I'm still willing to help you even though you gave me a bad review. Thank you
Mechanic damaged door handle and failed to return for repairs
Business reply on Google
I havent forgotten you and didyou ever get it fix if not ill be glaad th do so. Im sorry wasnt trying to ignor you please forgive me.I got that part in hand if you ready whenever you're ready, let me know.Give me a call
Technician failed to arrive after a ten hour wait without communication.
Business reply on Google
Sir, please provide for me the name of the woman and or the mechanic as well as the number you saved so i can check the facts.
Mechanic failed to mount tire correctly and caused additional vehicle damage.
Mechanic failed to fix vehicle, lost keys, and poor communication.
Mechanic observed using an unknown substance in a glass pipe.
Business reply on Google
I don't know who you are but get off the gas with this bs im sorry you dont like me or whatever i did to you but in this matter you shouldnt be posting on my review so pls take it down cause i never and i dont do drugs so pls take this off thank you... if there is anything i can do to help you out let me know and i will still help you out even after this review
Mechanic provided incorrect vehicle diagnosis and unnecessary part replacements.
Mechanic failed to return to finish the steering column repair
Business reply on Google
Thank you for sharing your experience. We appreciate your feedback and will take it into account as we work to improve our service. If youβd like to discuss this further or provide more details, please feel free to reach out directly.
Mechanic performed incomplete repairs and failed to return to finish work.
Business reply on Google
The initial estimate that you were given was correct. And he did do it all for that price. However, you needed more repairs done. Your husband requested us to do another job, which costs more money, which we gave you a deal on. Now, the reason your truck has no AC is not because of freon. As my mechanic told your husband numerous times the blower is not engaging the one inside the vehicle. And it's not because the blower is bad. It's because there's soda and all kinds of other things. Built all over those buttons, and it's not allowing it to kick on. It's not telling it to turn on when the button is pressed. We've answered every call that your husband has made. It's possibly missed, maybe 1 or 2. We've answered every text message that we've received and we have not blown you off at all.Now I need you to understand that you are not our only customer however, I am committed to having great customer service. So I'm gonna come by and have a talk with you myself. And see what's going on with your truck? If you're available this evening, please give give me a text message at the number you already have. Thank you-Operations Manager
Mechanic caused additional vehicle damage and failed to resolve the issue.
Business reply on Google
Give me your invoice number and I will look into this matter for you. I don't recall your name or your repair and I book every call. So if your car was repaired by us I should be able to match the invoice. And if all this happened 2 days ago why haven't you called to Complain? -HR
mechanic failed to complete repairs and refused to address recurring issues
Business reply on Google
I'm sorry you felt that way but calling me and texting once. Then I probably missed it cause normally I leave my phone in the truck while I work on vehicle. Plus we installed the belt on and you made it home safe then the following day you called and said it failed again plus you mentioned that someone else had tried to help but it failed again. So there must be something wrong other then the belt cause I tried two different times to install the belt first time I was installed but it faild and the second time in which I came back the next day and installed the little bit bigger belt and it stayed on the whole time I waited for someone to pick up the car so I came back two times so you can't say I was in the wrong for helping you twice and once in theoddle of the night then turn around and at the morning so I got your car running. That completely means you paid me and drove off with your vehicle and not to mention you made it home with out a tow truck. So I far did my part so now it falls again and it's my fault wow I didn't respond due to how you are blaming me for your car hiccups so yes I don't want no part with that issue cause I said this might happen again and you knew this. B
Mechanic failed to repair vehicle and provided dishonest service
Business reply on Google
post your invoice here and i will look into this for you
Mechanic charged excessive fees for basic diagnostic tools and services.
Business reply on Google
Ma'am. Any shop, any mechanic worth anything will do a diagnostic of their own. If I went around just repairing cars based off of what the customer tells me is wrong with their car 7-10 cars would never get fixed. You see I have 15 years of experience in my field. So I know what I'm doing. Also, you called to get a second opinion. Your words. Not mine. And what else would you have me use to check a water pump in the dark other than a flashlight? You were told of the 150 charge and agreed and accepted it BEFORE I ever came out to your place. It was only after I verified the pump being out that YOU decided to "do it yourself" only after I told you I wasn't interested in the job and would refer you to someone because I had a " gut feeling" Good for you. However my truck was put into use, my gas was used, and my time was taken, my knowledge was used, I was the tool and you ma'am are the fool.
Mechanic caused intentional vehicle damage and attempted to extort payment
Business reply on Google
You can make up stories about me that are not true cause all that was your uncle and another mechanic that I know personally make up some bs like this so feel free to say what you want but be sure to out the other ppl that where involved with missing up your car from what you told me and was put into something I didn't do so it's not cool to say what your saying about me pls think about u t what you say cause in reality I do care I don't still and I don't lie. I take my job as a helpful and most needed mechanic that gives a dam about his customers granted I might show up late but I will never let you down or still to make a buck so pls Shang your review cause what I figured out for yall was you didn't see what was going on with your vehicle till i pointed out to you. So every time I pointed out something.You told me either your uncle or your cousin or some other mechanic.Did that so I sounds to me that you had too many mechan.I just started working on your vehicle and didn't know what's getting myself int you now I know so don't believe everything you read or hear
mechanic failed to repair vehicle and refused to provide refund
Business reply on Google
Thank you for sharing your experience Shai. We value your feedback and are always working to improve our service and communication. Your comments help us grow and serve our customers better. If youβd like to discuss further feel free to reach out directly so we can address your concerns.
Mechanic charged for ineffective repair on a dirt bike
Business reply on Google
Sir I don't understand how it was for nothing. You said the bike misfires and ran rough and wanted it fixed. My mechanic came out and tuned it up. It's less than a week old and was shipped to you in pieces. Those bikes take a little time to fine tune and get everything torqued as bolts are loosened on their way here from China. I apologize if you feel as though you didn't get your money's worth I can assure you that is not the case however we will be more mindful moving forward.