Apex Auto Service
🚗 Auto & Repair · Webster
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The business misdiagnosed the vehicle and charged for the incorrect service.
Business reply on Google
Hello Daniel, we take every customer concern seriously. However, we are unable to locate any service record or customer history under your name that matches the situation described in your review. We would be happy to look into this further if you can provide us with your vehicle information, date of service, or invoice number. Please contact us directly so we can investigate and address any legitimate concern. Email: [email protected] Phone: 281-993-6081
Improperly tightened oil filter caused significant oil leak after service.
Business reply on Google
Hello, we appreciate you bringing this to our attention. We take situations like this very seriously. We have checked our service history and records, and we were unable to find your name or any record of your vehicle at our shop. There are several shops with similar “Apex” names, so it’s possible this review was intended for a different location. At our shop, we make sure every oil change is properly completed and double-checked before any vehicle leaves. Please feel free to contact us directly so we can better understand and help clarify the situation. Email: [email protected] Phone: 281-993-6081