🚗 Auto & Repair · Jacksonville
total experiences
replied on google
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The mechanic failed to repair the oil leak after expensive service.
The service provided was considered too expensive.
Business reply on Google
Hi George, thank you for your review. I am sadden you chose to give us a 3 star due to the detailed report and estimate you received from us. We addressed all of your concerns, as per your request. It is unfortunate to see that you are penalizing us for our honesty. Over 70% of the estimate you received were OEM parts that were quoted, making it a larger estimate. We provide OEM parts in order to offer exceptional service, warranty and quality. Please feel free to give the office a call the office should you have any questions. Ayrton with ARGOS European Car Care
rude staff behavior and significantly higher pricing than competitors
Business reply on Google
I'm sorry you feel this way but we are surprised by this review as you are the first person to have a negative experience at Argos, especially with customer service. We are also regularly much cheaper than the dealer and have saved our customers thousands of dollars since we opened. We worked with your insurance company and got them to agree to cover everything, all you had to pay was your regular insurance deductible and we could have performed the service to your vehicle right away. We don't feel your review is an accurate representation of the service we provided and would like to discuss the issue you have with us over the phone or in person and try to resolve this.