ARIZONA MOVE FOR LESS
🔧 Home Services · Phoenix
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Company requested non-refundable deposit and exhibited unprofessional behavior toward…
Business reply on Google
Unfortunately, we have no idea who this customer is or if it’s even someone who’s playing a prank go look into this and more detail if they leave their name email
Company inflated prices and withheld items until payment was made.
Business reply on Google
We are professional company. We have character and honesty we do have branded trucks on that day. We had a brand new truck from Ryder that we use. They have no markings on them. Miss Caldwell was presented a contract and also had an email sent to her prior to us coming there. She understood the terms and conditions of the contract. The contract stated three men at 2:45 an hour with surcharges. Guess it’s true we wouldn’t let it off until she paid the bill However, that was in the contract as well that she must pay before we unload. She went to a second floor. She had an additional stop at Storage all this adds up into time. It took a total of seven hours to move her. we’ll be glad to address or concerns about her unassembled bed, but she needs to take down the reviews so we can address your claim as soon as Miss Caldwell takes down the review we will address her claim. There is a sectionin the contract that says no either party can use social media.
Movers arrived seven hours late after being given a false quote.
Business reply on Google
We apologize for any inconvenience that you may have gotten however everything is done by the book and pursuant to the contract. I can’t find where we were seven hours late, but you have a great future.
Mover dropped furniture causing injury and staff exhibited unprofessional, abusive…
Business reply on Google
Let me answer this for you categorically We are not the worst moving company ever we have a A+ rating with Google. We’ve been in business 52 years and we don’t mistreat our customers. There are no sneak charges. This lady was quoted two men at 1:55 per hour with a one hour and a half trip charge. A surcharge of 17% for fuel and a 15% administrative fee i.e. insurance shrink wrap, tape and items to secure her move . The company discounted the lady one hour for the allegations that we believe to be unfounded about the drivers and help her The shipper even said that the movers were doing a great job earlier and she was happy with her service, especially with Brad The charges were on the contract prior to the move. We stated to the lady from the beginning it was going to be at least 7 to 8 hour move and that’s what it was. I believe an email was sent to her well ahead of time to inform her of those kind of charges. She lives in Maricopa city and is out of the cities normal range of service. She got a 28 foot truck fully equipped with moving pads and all the unnecessary equipment to do a safe And expedited move in regards to her getting cut. The men stated she was in the way and the cut
Company driver operated vehicle recklessly and exhibited aggressive behavior.
Business reply on Google
You have provided no proof or made a phone call to the police. This is just another person who works for a moving company. Should try to bring our
Company overcharged for services and caused property damage during the move.
Business reply on Google
We’re sorry for the late reply but if you can send us an email we will handle your claim. Carl Harris is our claims adjuster you can reach him at Carl at AZ Move for [email protected].
Company charged double the quoted price and held belongings for ransom
Business reply on Google
IF YOU LOK AT THE CONTRACT ALL THE CHARGES AREE LEGITIMATE AND GOVERNED BY THE STATE OF ARIZONA
movers damaged property, worked slowly, and harassed the customer
Business reply on Google
There nothing that I can say that could change this person’s mind however I will tell you that all my other reviews are great and although they don’t carry on a long conversation like this person has, they’re all five star reviews may God bless you and your family and you have financial and spiritual growth
Moving company employees stole valuable items from the customer.
Business reply on Google
The company definitely does not operate in that type. Please send a copy of the contract showing the day of your move.
Movers damaged flooring and furniture and failed to provide promised repairs.
Business reply on Google
we did not scratch any floor. We did not damage the headboard.
The moving crew failed to arrive and requested an upfront payment.
Business reply on Google
Sorry you feel that way and may God bless you and your family have financial spiritual growth
Dispatcher exhibited unprofessional behavior and delayed the scheduled move significantly.
Business reply on Google
I spoke to Joe Black about this job Denny and he said that he was not yelling back at you. There might’ve been a communication problem with the hearing on the phone the volume you don’t you stated that the movers were good people. They worked hard printing. The others were all nice. We appreciate the kindness about the movers but it seems that we got your move done properly. If they did yell at you we apologize for that.
movers inflated price, damaged property, and engaged in employee harassment
Business reply on Google
I’m sorry you feel that way but we have a lot of five star reviews. May God bless you and your family and you have financial and spirit
Mover stole cash from the counter during the moving process.
Business reply on Google
I’m sorry that you feel that way, but we investigated this and no money was stolen and we called the police and there was no money stolen everything was resolved. May God bless you and your family, and you have spiritual and financial growth.
Moving company overcharged and threatened to withhold customer property
Staff member mishandled belongings causing damage to personal property.
movers were late, inefficient, and charged double the original estimate
company charged hidden fees and provided disorganized customer service
The moving company repeatedly failed to show up for scheduled appointments.