Ascentium Capital
💳 Finance & Insurance · Kingwood
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff member was aggressive and rude regarding loan term inquiries.
Business reply on Google
Please contact us at 866-846-3646 or [email protected] at your convenience.
Inconsistent communication and lack of flexibility in financing terms.
Business reply on Google
Please contact us at 866-846-3646 or [email protected] at your convenience.
Company withdrew from loan agreement after performing a credit inquiry.
Business reply on Google
Please contact us at 866-846-3646 or [email protected] at your convenience.
Company failed to respond to requests regarding vehicle retitling authorization.
Business reply on Google
Please contact us at 866-846-3646 or [email protected] at your convenience.
unauthorized duplicate charges and unresponsive customer service
Business reply on Google
Please contact us at 866-846-3646 or [email protected] at your convenience.
poor communication regarding loan terms and unexpected extra charges
Business reply on Google
We strive to deliver a positive experience to our customers. Please contact us at 866-846-3646 or [email protected] at your convenience.
Company rescinded pre-approval for equipment financing after a week.
Business reply on Google
We strive to deliver a positive experience to our customers. Please contact us at 866-846-3646 or [email protected] at your convenience.
Company delays sending equipment titles after final payment is made.
Business reply on Google
Please contact us at 866-846-3646 or [email protected] at your convenience.
Company continues charging for returned equipment despite lease termination payment.
Business reply on Google
Please contact us at 855-727-1210 or [email protected] at your convenience.
The company is inflexible regarding credit score requirements for loan approval.
Business reply on Google
We strive to deliver a positive experience to our customers. Please contact us at 866-846-3646 or [email protected] at your convenience.
Staff member hung up on client during a loan inquiry call.
Business reply on Google
We would like to learn more about your experience and work to resolve any concerns. Please contact us at 866-846-3646 or [email protected].
Company continues billing for returned and obsolete equipment with hidden fees.
Business reply on Google
We ask that you give us the opportunity to look into the situation and attempt to resolve your concerns. Please contact us at 855-727-1210 or [email protected] at your convenience.
Bank and vendor ignored requests to cancel non-functional equipment contract.
Business reply on Google
Please contact us at 866-846-3646 or [email protected] at your convenience.
Company allegedly engages in harassment and unauthorized sharing of sensitive data.
Business reply on Google
Someone on our service team will be reaching out to you directly so we can better understand the situation and help resolve your concerns. You can also contact us at 866-846-3646 or [email protected] at your convenience.
Company continues charging for a lease four years after cancellation.
Business reply on Google
Please contact us at 855-727-1210 or [email protected] at your convenience.
Company failed to process vehicle title paperwork, preventing equipment use.
Business reply on Google
We ask that you give us the opportunity to look into the situation and attempt to resolve your concerns. Please contact us at 866-846-3646 or [email protected] at your convenience.
Company demanded additional payment for titling fees after contract agreement
Business reply on Google
Please contact us at 846-3646 or [email protected] at your convenience.
The company failed to meet promised funding timelines for equipment.
slow payment processing and aggressive collection practices despite timely payments
Business reply on Google
Please contact us at 866-846-3646 or [email protected] at your convenience, so we can work to resolve your concerns.
Unresponsive customer service and issues with leased equipment charges.
Business reply on Google
Please contact us at 855-727-1210 or [email protected] at your convenience.